Zendesk

Custom APPs

Zendesk platform allows to build custom Add-ons and Apps tailored to special business and technical requirements and goals.

We will be glad to define and build a fully tailored solution according to your specific needs and requirements.

Integration to ERP systems.

Smart detection and merge of end-users (recommended for Omni-Channel)

Tickets auto-merge according to pre-defined conditions.

Tickets auto-solve according to pre-defined conditions and auto-replies from external sources.

Users and Organization smart updateable searches and views.

Smart notifications based on external sources.

Flows automation and optimization.

Custom productivity optimization tools.