Zendesk is world best customer service solution today.
Named a market leader by Gartner, Zendesk gives organizations the flexibility to move quickly, focus on innovation, and scale their growth.
Omni-channel help desk software is the new black. No one denies customer success depends social media. Customers are quick to pick up their phone to compare, complain, ask questions, and give kudos. Emails, portals, and dashboards are no longer acceptable customer support solutions for your customers. They expect real-time, feature rich, self-service, and gamification.
Zendesk Support makes it easy to track, prioritize and solve customer support tickets. Support is a desk.com alternative that is beautifully simple yet amazingly robust.
Zendesk single interface helps agents overcome barriers that have haunted their dreams for the last century. Full integration of your favorite marketplace apps and business tools, like Salesforce, Office 365, Dropbox, Jira, to Zendesk provide automation without comparison.
Zendesk omnichannel support offers simple, yet powerful solutions that make it easy for customers to engage with your business, where and when it’s right for them. Channels are connected so conversations are seamless, agents are more productive, and information can be shared across your company—all without losing focus.
SimpleBU, certified Zendesk partner at Israel, provides a full scale of services to insure successful, easy, quick and optimum implementation of Zendesk at your organization according to your business needs and requirements.
In addition we specialize at review and optimization of exist Zendesk systems.
Design and Consulting
Ongoing administration services
Please contact us